HVAC in San Bernardino.

AC went out Monday. Called JC Energy Solutions and spoke with someone right away. They scheduled me for first thing the next day. The techs were on time, friendly, and professional. They diagnosed and repaired the issue fairly quickly without any problems. Unfortunately, the next day, an identical issue represented itself. Although the issue looked the same, it was a different cause. As someone who’s worked in auto repair, home improvement, and customer service in general, I know these things can happen. What sets JCES apart is how they handle them. They were empathetic and apologetic that there was still an issue. They got one of their top guys to come back out first thing the next day and gave a credit for missing one of the causes. They replaced the part no problem and double checked everything was good to go. If you need responsive, professional, friendly, and great value service, I 10/10 recommend JCES!

Last thing anyone wants is the AC to go out in July/August. Start to finish, amazing service. Initial phone and schedule completed quickly, they even got me in first thing the next day. Techs were on time, professional, diagnosed the issue quickly, and we’re able to fix it right away. Appreciation for a well run and friendly family business!

Our air conditioning unit went out in the middle of this heat wave. We were able to get a quote right away. My husband has health problems and they were amazing ordering a new unit and getting it installed. Joseph and his team worked so well, so efficiently and also went above and beyond to get everything installed. Great pricing also. We definitely will support them and recommend them.

This is how a company should be ran. From customer service(phone call) when I set an appointment up to the gentleman who came out to service my mini split system. I can't thank them enough for how easy and quickly it was to get everything done. Will be calling them again soon. Everyone who is waiting 3 to 4 weeks for service should really give them a call.